Globallyfulfill FAQs

Order fulfillment is all the steps a company takes between receiving a new order and placing that order into the customer’s hands. The practice involves warehousing, picking and packing the product, shipping it and sending an automated email to the customer to let them know the order is in transit.

Receiving inventory. Essentially, an eCommerce company has two ways to handle inventory. It can choose to receive and stock the inventory in-house or it can use an eCommerce order fulfillment outsourcer to take care of its stock and all the related tasks. In case it opts for the first option, the company will be responsible for taking stock, examining the inventory, labeling, and managing the inventory system. If the company chooses to outsource or decide to dropship, these tasks will be handled by the order fulfillment partner or supplier.

Storing inventory. If you decide to warehouse the inventory yourself, there will be another slate of tasks awaiting you once the receiving part is completed. The main tasks on the list will be to shelve the inventory and keep a close eye on what items come in and what items go out, so that you can ship the orders without any delays.

Processing the order. Businesses that outsource order fulfillment don’t need to go into the nitty-gritty of order processing, as they simply pass on the order request to their partner and let them handle the rest. For companies that manage their own inventory, this is the part where the order is picked off the shelf, transported to a packing station, inspected for any damages, boxed and moved to the shipping station.

Shipping the order. Depending on the size, weight and specific requirements of the order, the best shipping method is determined. Usually, a third-party carrier is contracted to fulfill this step.

Handling returns. For online buyers, the ability to easily return unwanted items is a major factor in the buying operation. To ensure the receiving, replacing and refunding of the returned items are as efficient as possible, you need to design a crystal clear returns policy that is easily accessible to both your buyers and staff. Having this step automated can help you avoid unnecessary chaos and errors.

The eCommerce order fulfillment process is pretty straightforward. As explained above, order fulfillment comprises the activities of receiving, processing, and shipping the order, but can be broken down into smaller steps in chronological order:

Order is received (online, in person, via email or on the phone)

Order request is registered in the inventory system

Order confirmation is sent to the customer

Order request is sent to the warehouse

A warehouse worker locates and picks the ordered item

Order is packed and prepared for shipping

Order is shipped

The customer is notified that the order is on its way

Order is delivered

If necessary, order returns are handled and refunds granted

Inventory is updated

Dropshipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Instead, when a store sells a product using the dropshipping model, it purchases the item from a third party and has it shipped directly to the customer. As a result, the seller doesn’t have to handle the product directly.

The biggest difference between dropshipping and the standard retail model is that the selling merchant doesn’t stock or own inventory. Instead, the seller purchases inventory as needed from a third party—usually a wholesaler or manufacturer—to fulfill orders.

3PL fulfillment, also referred to as third-party logistics, is the process of outsourcing the order fulfillment of your eCommerce business to a third-party service provider.

When you partner with a 3PL company, they take care of warehousing, inventory management, order management, packaging, and order fulfillment.

3PL fulfillment centers also facilitate faster shipping at lower costs. Using these services is of great benefit to you as a seller because it helps you in saving time, money and helps you make more profits.

Dropshipping agent is the third order fulfillment party that helps develop your eCommerce business with the ability to sourcing the products and negotiate the price with factory, checking quality, stocking products and fulfilling your orders. 

Globallyfulfill is your best choice.

Shipping is the process of transporting goods from one place to another. Fulfillment is the process of ensuring that all the necessary steps are taken in order to deliver the goods to the customer. This includes packing, labeling, and arranging for a carrier to deliver the goods. It also involves providing customer service, tracking orders, and managing returns.

Globallyfulfill will consolidate all costs (inventory costs, labor costs, warehousing costs, picking costs, packaging costs, etc.) into a single cost, and we only charge $0.99 per order.

There is no MOQ for 99% of the products unless you want to brand or alter a product. If what you are looking for is special and requires an MOQ, we’ll let you know beforehand.

Usually, we will choose suppliers who work well with us because they have been tested and can offer good quality and price.

For those we haven’t work with before, we will find a suitable factory or wholesaler according to your needs and quantity.

Please contact us. Our services team will respond to you in a few hours. We welcome your inquiries and always try to respond quickly.

We support Payoneer, Paypal and bank transfer, please click the payment information page for more details.

Yes. We offer logos printing and custom packaging for your products to differentiate them from others, our design team will offer multiple solutions, and our agents will find a factory to complete them at a favorable price.

All the goods we receive will be taken out and inspected one by one for quality, in order to reduce defective product rate to 0%. If you or your customers receive the defective goods, please provide evidence to our to customer service, we will resend or compensate for you.

We provide global shipping services and have long term relationships with major international logistics to get the lowest shipping rates. 

When you cooperate with Globallyfulfill, you will also enjoy the best logistics shipping rates. 

For air parcel shipments from China to most countries such as USA, UK, Australia, Canada and EU countries, the shipping time is 4-10 working days.